End User representatives
This new project began in July 2017, and has two parts:
- Adapting the sector
- Changing management practice
Adapting the sector
This section of will investigate why change is needed, and explore the developments that are likely to occur over the next decade that will require adaption by emergency service organisations. Current models, frameworks and processes will be reviewed, with a survey conducted with key stakeholders to understand the key barriers to organisational change. Outcomes will highlight the best ways to enable change and overcome barriers, or emphasise if new approaches are needed.
Changing management practice
This component aims to measure culture for inclusion and change at emergency services and improve emergency service volunteers’ retention. Two tools will be developed to achieve this – a cultural diagnostics tool for volunteer groups, and retention through effective on-boarding. Outcomes of this work will be actionable steps on how to help brigades and units build or improve a culture of inclusiveness, and then undertake an evaluation of the effectiveness of those actions taken.
Retention through effective on-boarding will investigate the volunteer retention issues within emergency services by reviewing recruitment practices, reviewing current socialisation and training, and understanding the implications of diversity amongst volunteers.
|2017||Conference Paper||Research proceedings from the 2017 Bushfire and Natural Hazards CRC and AFAC Conference. Bushfire and Natural Hazards CRC & AFAC annual conference 2017 (Bushfire and Natural Hazards CRC, 2017).|
|07 Jul 2017||Lightning presentation: enabling sustainable emergency volunteering - why and for what outcomes?||748.26 KB (748.26 KB)||emergency management, recruitment, volunteering|
|31 Aug 2017||Fire Australia Issue Three 2017||5.22 MB (5.22 MB)||child-centred, prescribed burning, severe weather|
|Diversity and inclusion: building strength and capability||Celeste Young||Victoria University|
|Out of uniform: building community resilience through non-traditional emergency volunteering||Prof John Handmer||RMIT University|
|Improving the retention and engagement of volunteers in emergency service agencies||A/Prof Michael Jones||University of Wollongong|