Geoff Kaandorp

Emergencies are increasing in complexity, duration, and the number of agencies involved. This is likely to lead to an increasing number of errors being made, breakdowns in teams and degraded operational situations. These problems will play out within the context of a decreasing tolerance in the community and their political representatives. Rather than distributing the blame to individuals, we need to acknowledge that errors and breakdowns in emergency management teams will occur, and that it is important to seek and manage them in a mature and systematic way. The current project has three main research streams that are examining team monitoring, decision making and organisational learning.

Catastrophic events are cascading in nature, escalating in their impacts as interconnected essential services fail, causing further impacts and making the recovery more complex and prolonged. Events may not respect borders or boundaries, resulting in unclear accountabilities amongst responding agencies, and conflicting strategies and public messaging as different jurisdictions respond.

This study commenced in July 2017, and aims to better understand the nature of catastrophe and identify ways to improve management approaches in the Australian context.