The PSBA’s vision is to be a trusted provider delivering value through high quality corporate and support services.

The PSBA’s core responsibilities are to: provide professional ICT, financial, procurement, asset management and human resources services to the Queensland Police Service (QPS), Queensland Fire and Emergency Services (QFES) and Office of the Inspector-General Emergency Management (IGEM). The PSBA also provides ICT services to the Queensland Ambulance Service. In addition, the PSBA currently incorporates and provides Government air services, and Commonwealth Games business support.