Purpose
This tool is designed as a prompt to help regional and state-level incident and emergency management teams. It ensures they are undertaking tasks important to effective performance, especially when under stress, fatigue or pressure. It is a cognitive aid, providing a checklist of key tasks that need to be completed during an emergency.
Using the aid
The checklist is reasonably high level and is divided into five phases of incident management that are common to regional control centres (RCC) and state control centres (SCC).
The actual tasks required in each phase, and the order that they are undertaken, will differ between centres, depending on jurisdictional arrangements, agency protocols and hazard type. It is likely that managers will work through each phase several times in a cyclical manner.
The actual tasks required in each phase, and the order that they are undertaken, will differ between centres, depending on jurisdictional arrangements, agency protocols and hazard type. It is likely that managers will work through each phase several times in a cyclical manner.
Checklist for Regional Control Centres and State Control Centres
Readiness phase
Preparing for the likely escalation of incidentsEscalation phase
Responding to escalating incident activity
Coordination phase
Coordination of resourcing and the response to the incidents
De-escalation phase
Scaling back activities to match the requirements of current incidentsTermination or close the RCC phase
Termination of SCC and RCC operations
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