Team Process Checklist

Purpose

This tool is designed to provide a health check for teams, and if there is a problem, to help determine what that problem is. It assists people to think through three aspects of teamwork: communication, coordination and cooperation. If a ‘no’ response is recorded for any of the items this should be used as the starting point for a discussion with members of the team. Please note that while this tool is as comprehensive as possible, it will not detect all of the ways teams can become impaired.

Coordination

Are the roles and responsibilities of team members clear? Are actions always carried out as expected? Does everyone have a common understanding of information relating to the operation? Is there a clear and common purpose? Is everyone adjusting to meet the demands of the situation? Are team members requesting assistance from others, where necessary? Are team members correcting any mistakes made by others?

Communication

Is information being passed on in a timely manner? Is information being passed on accurately? Are team members ensuring that information has been received and understood by others? Are appropriate communication procedures being used? Are situation updates being provided?

Cooperation

Does everyone show a willingness to work as a team? Do team members exhibit confidence and trust in each other? Is everyone following team objectives without opting for independence? Are any differences of opinion being resolved effectively? Is anyone creating unnecessary conflict?

Purpose

Coordination

Communication

Cooperation

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