Purpose
This tool helps emergency and incident management teams enhance non-technical skills (such as communication or leadership skills) to develop more effective teamwork capabilities.
There are seven core non-technical skill categories, divided into elements and behavioural markers.
To help ensure that both positive (helpful) and negative (unhelpful) behaviours are considered, there are negative behavioural markers included in the checklist – these are marked in italics.
The EMNoTS can be used in several ways:
as a simple checklist, to quickly capture which non-technical skills are in play for a team
to facilitate an after-action review at the end of a shift or training exercise
to collect more detailed data to ascertain how well non-technical skills are being used, by clicking on OBSERVED and selecting on of the three options.
Using the EMNoTS ratings:
Not applicable: this behaviour is not relevant to the task or situation being observed.
Not observed: this behaviour is relevant to the task or situation, but is not observed.
Observed: this behaviour is relevant to the task or situation and is observed. If selected, a prompt will appear to determine the extent to which this behaviour is observed.
To help ensure that both positive (helpful) and negative (unhelpful) behaviours are considered, there are negative behavioural markers included in the checklist – these are marked in italics.
The EMNoTS can be used in several ways:
Using the EMNoTS ratings:
Communication
Effective communication
Proactive communication
Coordination
Clear roles, responsibilities and expectations
Adjusting to demands
Cooperation
Contributes to a positive team environment
Alignment of efforts and management of conflict
Leadership
Creates a suitable team environment
Provides focus, direction and coordination
Situation awareness
Gathering and analysing information
Identifies contingencies, problems and expectations
Sharing information and insights
Decision-making
Sound, timely decisions
Appropriate decision-making approach
Engaging others in decision-making
Coping, stress and fatigue management
Manages pressure
Employs effective coping strategies
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