Research leader

Blythe McLennan
Dr Blythe McLennan Research Leader
A/Prof Patrick Dunlop Research Leader

Research team

Dr Darja Kragt Research Team
Dr Alex Luksyte Research Team
Dr Djurre Holtrop Research Team
Prof Marylène Gagné Research Team
Dr Tarn Kruger
Dr Tarn Kruger Research Team
Prof John Handmer
Prof John Handmer Research Team
Hawa Muhammad Farid Research Team

End User representatives

Ali Martin End-User
Peter Jeffrey End-User
Paul Davis End-User
Deb Parkin End-User
Troy Davies End-User
Lisa Grieg End-User
Diana Bernardi End-User
Kendra Clegg End-User

The Enabling sustainable emergency volunteering project had two broad aims, each of which was addressed by a targeted package of work:

  • Work package 1, Emergency volunteering 2030 - Adapting the sector, was based at RMIT University. It aimed to support the emergency management sector to adapt to the transformation of volunteering and put itself in the best position possible to enable and enhance the value of volunteering to communities – before, during, and after emergencies - into the future.
  • Work package 2, Changing management practices, was based at the University of Western Australia and Curtin University. It aimed to support EMOs to improve volunteer retention through effective on-boarding, and potentially through adapting volunteer roles and pathways, and to measure progress towards building a culture of inclusion amongst their volunteer base that supports effective on-boarding.

Read the final report here.

Year Type Citation
2021 Report McLennan, B. et al. Enabling sustainable emergency volunteering - annual report 2019-2020. (Bushfire and Natural Hazards CRC, 2021).
2021 Report McLennan, B. et al. Enabling sustainable emergency volunteering – final project report. (Bushfire and Natural Hazards CRC, 2021).
2021 Report Farid, H. et al. State Emergency Service (SES): Volunteer views on experiences, wellbeing, and motivations – Findings from the Cultural Assessment Tool (CAT) Survey 2019-20. (Bushfire and Natural Hazards CRC, 2021).
2020 Report McLennan, B. et al. Enabling sustainable emergency volunteering: annual report 2018-19. (Bushfire and Natural Hazards CRC, 2020).
2019 Conference Paper Gagné, M. et al. Emergency volunteer retention: can a culture of inclusiveness help?. AFAC19 powered by INTERSCHUTZ - Bushfire and Natural Hazards CRC Research Forum (Australian Institute for Disaster Resilience, 2019). at <https://knowledge.aidr.org.au/resources/australian-journal-of-emergency-management-monograph-series/>
2019 Conference Paper McLennan, B. What's wrong and what needs fixing? Stakeholder perspectives on making the future of emergency volunteering. Bushfire and Natural Hazards CRC Research Day AFAC19 (2019). at <https://knowledge.aidr.org.au/resources/australian-journal-of-emergency-management-monograph-series/>
2019 Journal Article Kragt, D. & Holtrop, D. Volunteering research in Australia: A narrative review. Australian Journal of Psychology (2019). doi: https://doi.org/10.1111/ajpy.12251
2019 Report Kruger, T. & McLennan, B. Emergency volunteering 2030: Views from the community sector. Environmental scan report no.3 (Bushfire and Natural Hazards CRC, 2019).
2019 Report McLennan, B. Emergency volunteering shared learning network. (Bushfire and Natural Hazards CRC, 2019).
2019 Report McLennan, B. & Kruger, T. Emergency Volunteering 2030: Views from Managers in Volunteerism. (Bushfire and Natural Hazards CRC, 2019).
2019 Report Farid, H. et al. State Emergency Service volunteer views on expectations, experiences and motivations. (Bushfire and Natural Hazards CRC, 2019).
2018 Conference Paper Kruger, T. & McLennan, B. Volunteering into the future – disaster events, local governments & communities. AFAC18 (Bushfire and Natural Hazards CRC, 2018).
2018 Conference Paper Kruger, T. & McLennan, B. Emergency volunteering 2030: a sector-wide, management perspective. AFAC18 (Bushfire and Natural Hazards CRC, 2018).
2018 Conference Paper Bates, J. Research proceedings from the 2018 Bushfire and Natural Hazards CRC and AFAC Conference. Bushfire and Natural Hazards CRC & AFAC annual conference 2017 (Bushfire and Natural Hazards CRC, 2018).
2018 Journal Article Kragt, D., Dunlop, P., Gagné, M. & Luksyte, A. When joining is not enough: emergency services volunteers and the intention to remain. Australian Journal of Emergency Management 33, (2018).
2018 Journal Article Conditions for effective coproduction in community-led disaster risk management. Voluntas 28, 16 (2018).
2018 Report McLennan, B. et al. Enabling sustainable emergency volunteering: annual project report 2017-18. (Bushfire and Natural Hazards CRC, 2018).
2018 Report Kruger, T. & McLennan, B. Emergency volunteering 2030: views from local government managers. (Bushfire and Natural Hazards CRC, 2018).
2017 Conference Paper Rumsewicz, M. Research proceedings from the 2017 Bushfire and Natural Hazards CRC and AFAC Conference. Bushfire and Natural Hazards CRC & AFAC annual conference 2017 (Bushfire and Natural Hazards CRC, 2017).
Datesort descending Title Download Key Topics
07 Jul 2017 Lightning presentation: enabling sustainable emergency volunteering - why and for what outcomes? PDF icon 748.26 KB (748.26 KB) emergency management, recruitment, volunteering
31 Aug 2017 Fire Australia Issue Three 2017 PDF icon 5.22 MB (5.22 MB) child-centred, prescribed burning, severe weather
12 Oct 2017 Adapting the sector: enabling sustainable emergency volunteering project (stage 1) PDF icon 1.28 MB (1.28 MB) emergency management, recruitment, volunteering
16 Oct 2017 Enabling sustainable volunteering - adapting the sector - project update October 2017 File 0 bytes (0 bytes) communities, recruitment, volunteering
16 Oct 2017 Enabling sustainable volunteering - changing management practice - project update October 2017 File 0 bytes (0 bytes) communities, recruitment, volunteering
16 Nov 2017 Enabling sustainable emergency volunteering: project overview File 0 bytes (0 bytes) communities, recruitment, volunteering
11 Jan 2018 Enabling sustainable volunteering - adapting the sector - project update January 2018 File 0 bytes (0 bytes) communities, recruitment, volunteering
11 Jan 2018 Enabling sustainable volunteering - changing management practice - project update January 2018 File 0 bytes (0 bytes) communities, recruitment, volunteering
03 Apr 2018 Enabling sustainable volunteering - adapting the sector - project update April 2018 File 0 bytes (0 bytes) communities, recruitment, volunteering
17 Apr 2018 Enabling sustainable emergency volunteering: Changing management practice PDF icon 1.68 MB (1.68 MB) emergency management, response, volunteering
17 Apr 2018 Enabling sustainable emergency volunteering: Adapting the Sector PDF icon 3.12 MB (3.12 MB) emergency management, multi-hazard, volunteering
19 Sep 2018 Emergency volunteering 2030: A sector-wide, management perspective PDF icon 1.74 MB (1.74 MB) emergency management, multi-hazard, volunteering
19 Sep 2018 Lived experiences of emergency services volunteers in Western Australia PDF icon 2.06 MB (2.06 MB) emergency management, volunteering
19 Sep 2018 Volunteering into the future: disaster events, local governments and communities PDF icon 4.97 MB (4.97 MB) communities, emergency management, volunteering
27 Feb 2019 Webinar - Emergency volunteering 2030 by Dr Blythe McLennan File 0 bytes (0 bytes) emergency management, volunteering
29 Apr 2019 Effective on-boarding for volunteers - webinar File 0 bytes (0 bytes) decision making, emergency management, volunteering
08 May 2019 Enabling sustainable emergency volunteering Changing management practices RAF May 19 PDF icon 767.69 KB (767.69 KB) emergency management, volunteering
24 May 2019 EVN webinar three - mobilising spontaneous volunteers: recent experiences File 0 bytes (0 bytes) communication, emergency management, volunteering
20 Jun 2019 EVN webinar four - planning for spontaneous volunteers with Volunteering Qld - 22 May 2019 File 0 bytes (0 bytes) communities, emergency management, land management
19 Aug 2019 EVN webinar five - helping the helpers: community sector volunteering for emergency management and community resilience File 0 bytes (0 bytes) emergency management, volunteering
27 Aug 2019 Where should we be going, and are we on our way yet? Stakeholder perspectives on making the future of emergency volunteering PDF icon 1.59 MB (1.59 MB) volunteering
26 Sep 2019 Understanding models for spontaneous volunteering PDF icon 2.25 MB (2.25 MB) non-traditional recruitment, resilience, volunteering
15 Oct 2019 Motivations, experiences and emotions: being an SES volunteer PDF icon 1.27 MB (1.27 MB) capability, communities, volunteering
10 Jun 2020 Highly commended research at EMPA conference 2020 File 0 bytes (0 bytes) communication, planning, volunteering
31 Jul 2020 Autonomy, belongingness and competence: the ABCs of emergency volunteer retention PDF icon 1.39 MB (1.39 MB) non-traditional recruitment, recruitment, volunteering
13 Aug 2020 Enabling sustainable volunteering - changing management practices - project update July 2020 presentation slides PDF icon 902.52 KB (902.52 KB) non-traditional recruitment, recruitment, volunteering
13 Aug 2020 Enabling sustainable volunteering - changing management practices - project update July 2020 File 0 bytes (0 bytes) non-traditional recruitment, recruitment, volunteering
13 Aug 2020 Enabling sustainable volunteering - Workforce 2030 update File 0 bytes (0 bytes) non-traditional recruitment, recruitment, volunteering
13 Aug 2020 Enabling sustainable volunteering - recruitment studies File 0 bytes (0 bytes) non-traditional recruitment, recruitment, volunteering
13 Aug 2020 Cultural Assessment Tool 2019/20 survey findings PDF icon 333.77 KB (333.77 KB) non-traditional recruitment, recruitment, volunteering
13 Aug 2020 Enabling sustainable volunteering - adapting the sector - project update July 2020 File 0 bytes (0 bytes) non-traditional recruitment, recruitment, volunteering
13 Aug 2020 Enabling sustainable volunteering - adapting the sector - project update July 2020 presentation slides PDF icon 2.39 MB (2.39 MB) non-traditional recruitment, recruitment, volunteering
25 Aug 2020 Enabling sustainable volunteering - leading volunteers young and old: research study File 0 bytes (0 bytes) non-traditional recruitment, recruitment, volunteering
09 Oct 2020 Hawa Muhammad Farid presentation – Recruitment and retention toolkit for emergency volunteer leaders PDF icon 1.14 MB (1.14 MB)
09 Oct 2020 A/Prof Pat Dunlop presentation – Recruitment and retention toolkit for emergency volunteer leaders PDF icon 2.22 MB (2.22 MB)
13 Oct 2020 Online showcase: recruitment and retention toolkit for emergency volunteer leaders File 0 bytes (0 bytes) communication, emergency management, volunteering
18 Nov 2020 Workforce 2030 | Northern Australia Research Engagement Forum (7/9) File 0 bytes (0 bytes) indigenous communities, local knowledge, Northern Australia
17 May 2021 Fire Australia Issue Two 2021 PDF icon 11.74 MB (11.74 MB) capability, emergency management, Northern Australia
06 Aug 2021 Enabling emergency volunteer sustainability: resources for recruitment and retention PDF icon 479.36 KB (479.36 KB) non-traditional recruitment, recruitment, volunteering
20 Aug 2021 Instructions on how to use the Recruitment Messaging Toolkit PDF icon 4.2 MB (4.2 MB) non-traditional recruitment, recruitment, volunteering
20 Aug 2021 Recruitment Messaging Toolkit Office spreadsheet icon 3.79 MB (3.79 MB) non-traditional recruitment, recruitment, volunteering
Volunteer sustainability is about much more than recruitment and retention
18 Sep 2018
We asked 26 government and non-government volunteer managers about volunteer sustainability. You might be...
When joining is not enough: Profiles of emergency services volunteers and the intention to remain
18 Sep 2018
In this study, we examined how meeting the initial expectations of new volunteers when they join an emergency...
27 Aug 2019
‘Stuck in the middle with you’: Lessons learned from convening a shared learning network as an academic
27 Aug 2019
we examined the effects of a climate of inclusiveness on volunteer retention. A survey of 512 emergency...
31 Aug 2020
Key findlings: Managing expectations and satisfying psychological needs are critical to the recruitment and...
31 Dec 2020
Key findings: Workforce 2030: A utilisationproject from the Enabling Sustainable Emergency Volunteering...