Student researcher

Melanie Baker-Jones
Dr Melanie Baker-Jones Research Leader

Social media can be an effective tool for government agencies to both communicate and gain situational awareness during an emergency.  As a relatively new tool, it is apparent that new risks might arise as a result of its utilisation. This PhD project aims to:

  1.  Identify whether any new legal risks arise from the use of social media, particularly in the area of tort law and
  2. Undertake a legal risk assessment in order to identify relevant protocols or treatment options for intolerable risks, in order to remove barriers and concerns regarding the utilisation of social media.

While recognising that agencies are engaging with social media with disparate levels of expertise, it is envisaged that this research will be relevant to both local and state level agencies.

Social Media: the Difference Between Public Expectation and the Ability to Blame at Law when Expectations are not Met?
18 Aug 2015
There are high public expectations for warning and risk communication during emergencies, they include the...
Melanie Baker-Jones Conference Poster 2016
12 Aug 2016
Emergency service agencies question whether legal implications can arise when using social media as a channel...