@article {bnh-2606,
	title = {How chief officers view success in fire policy and management},
	journal = {Australian Journal of Emergency Management},
	volume = {29},
	year = {2014},
	month = {2014},
	abstract = {<p><span>This paper reports on research that asked chief officers from Australia{\textquoteright}s fire and emergency services what they identify as a measure of success. When identifying appropriate measures of success, community members need to consider and acknowledge multiple, sometimes competing issues. Accordingly this research cannot give a definitive answer to {\textquoteleft}what is the measure of success?{\textquoteright} but it is argued that emergency services, political leaders and at-risk communities need to engage in a more meaningful discussion about what can realistically be expected from each other. The outcomes of those discussions have to move past the rhetoric that {\textquoteleft}this should never happen again{\textquoteright} and need to be reflected in the policy and legislative goals that instruct emergency managers and in the ongoing communication about risk and responsibility for managing risk.</span></p>},
	url = {https://ajem.infoservices.com.au/items/AJEM-29-03-06},
	author = {Dovers, Steve and Michael Eburn}
}
