@conference {bnh-1621, title = {Social Media, Crisis Communication and Community-led Response and Recovery: An Australian Case Study Conference Paper 2014}, booktitle = {Bushfire and Natural Hazards CRC and AFAC Wellington Conference 2014}, year = {2015}, month = {02/2015}, abstract = {

This paper discusses research being undertaken to explore and document an Australian case study of a Facebook page, {\textquotedblleft}Tassie Fires {\textendash} We Can Help{\textquotedblright} (TFWCH), which was created by a community member during a bushfire emergency in 2013. This project represents one of the first and most extensive insights into how a community-led social media page functions in a crisis situation. The page was used as a platform to inform the public and share information, provide a medium for users to ask for help or offer help, and to manage volunteers. This paper discusses the background to the case study.

}, author = {M Irons and Paton, Douglas and L Lester and J Scott and A Martin} }