Published works

This document forms Part three in a series of reports on decision making, team monitoring and organisational performance. It should be read in conjunction with:

• Decision making, team monitoring and organisational performance part one: executive summary
• Decision making, team monitoring and organisational performance part two: decision making research stream
• Decision making, team monitoring and organisational performance part four: organisational performance research stream.

All parts can be located at www.bnhcrc.com.au, under the Practical decision tools for improved decision-making in complex, time constrained and multi-team environments project page.

The team performance monitoring research stream seeks to develop enhanced methods for strategic level emergency managers (SEMs) to manage teams they are responsible for.  To provide the background and context for this set of activities this report seeks to provide answers to the following questions

• What are the common approaches to team performance monitoring used in other high reliability industries?
• How do SEMs currently carry out team performance monitoring?
  • What formal methods are used to monitor team performance?
  • What informal methods are used to monitor team performance?
  • What are the challenges and opportunities for team performance monitoring in emergency management?