Iain McKenzie

Iain McKenzie

Iain McKenzie

Mr Iain MacKenzie (AFSM, MLshipMgt) was appointed to the inaugural position of Inspector-General Emergency Management (IGEM) Queensland in October 2013 and is tasked with ensuring the best possible whole-of-government and whole-of-community arrangements to deal with emergencies and disasters.

Previously, Iain had served 32 years with the Queensland Fire Service and held the position of Deputy Commissioner for more than seven years. In addition, Iain has worked at Executive and Deputy Executive Director levels within the former Emergency Management Queensland and Counter Disaster and Rescue Services.

Website: www.igem.qld.gov.au

Email: info@igem.qld.gov.au

Lead end user

With the multitude of warnings issued when an emergency hits, how can emergency services ensure their critical safety advice is heard and acted upon, rather than dismissed as noise? This project is helping emergency services warn communities by actively testing the wording and structure of warning messages to better understand how messages are understood and translated into direct action. The team is supporting broader initiatives in the communications and warnings space, not just for individual organisations, but also at the national level by providing reviews and assisting with the development of evidence-based warning doctrine.
This study will examine in-depth lessons from historical emergencies and disasters by engaging with state and federal response agencies, as well as those supporting response and recovery, and local government.
Research team:
This project was commissioned and funded entirely by the Office of the Inspector-General Emergency Management Queensland.

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