End User representatives
The Australian emergency service landscape is on the cusp of change. On the one hand the frequency and impact of natural disasters is on the increase, while on the other hand the volunteer workforce who are available and able to assist communities during these crises is reducing.
A large part of the problem in retaining volunteers has been attributed to poor volunteer leadership. Volunteers are far less tolerant of poor leadership than they would be in paid occupations. Therefore effective leadership skills need to be developed to maintain effective volunteer capacity.
This project is developing a program to prepare brigade leaders and unit controllers to create more effective leadership environments. Using leading edge concepts of leadership (Self-Determination Theory and Emotional Intelligence) leaders will be able to foster volunteer environments and relationships that will empower volunteers, increase their connectedness and unlock individual competencies. Participants in the program will learn what a leader can do to improve the quality of the volunteer experience and increase the motivation, wellbeing, and retention of volunteers.
The project has a blog, which can be accessed at http://www.uowblogs.com/evp/
|2016||Report||Improving volunteer recruitment and retention: Annual project report 2015-2016. (Bushfire and Natural Hazards CRC, 2016).|
|2015||Report||Improving the retention and engagement of volunteers in emergency service agencies: Annual project report 2014-2015. (Bushfire and Natural Hazards CRC, 2015).|
|2015||Report||Improving the Retention and Engagement of Volunteers in Emergency Service Agencies Annual Report 2014. (2015).|
|27 Mar 2014||Sustainable volunteering||386.63 KB (386.63 KB)||capability, recruitment|
|10 Apr 2015||Sustainable Volunteering 2015 NSW RAF Presentation||2.65 MB (2.65 MB)||volunteering|
|10 Jul 2015||Ensuring volunteering is sustainable||150.91 KB (150.91 KB)||non-traditional recruitment, resilience, volunteering|
|17 May 2016||Improving the retention and engagement of volunteers in emergency service agencies||2.63 MB (2.63 MB)||communication, emergency management, volunteering|
Using the principles of diversity acceptance and organisational inclusive behaviour
|Out of uniform: building community resilience through non-traditional emergency volunteering||Prof John Handmer||RMIT University|
|Valuing volunteers: reconciling volunteer expectations and experiences in emergency services||Bill Calcutt||University of Wollongong|