Published works

Published works

Changing capabilities of emergency service organisations

TitleChanging capabilities of emergency service organisations
Publication TypeReport
Year of Publication2018
AuthorsMaharaj, N, Rasmussen, B
Date Published08/2018
InstitutionBushfire and Natural Hazards CRC
Report Number364
KeywordsCapability, diversity., emergencies, Emergency management, Learning
Abstract

In our literature review on the costs and benefits of increasing diversity, we also outlined the changing context in which emergency service organisations (ESOs) (that include emergency management) were operating. In summary, the change in the context was due to:

• The increasing frequency and severity of natural disasters due to climate change (National Strategy for Disaster Resilience) (COAG, 2011)

• The increased availability of new and improved technology to respond to natural disasters

• The increased need to serve a much more diverse community (Smiley, 2010, pp 24, 30).

This has meant that both the capabilities and the tasks undertaken by the ESOs have had to change to respond to this changing context, and tasks have changed as demonstrated by the types of incidents and emergencies attended.  These new capabilities and new tasks could be undertaken by retraining the existing workforce. However, the development of these new capabilities and new tasks provides an opportunity to recruit new staff with the required skills from more diverse backgrounds to undertake these new and/or expanding tasks. The literature review suggested that a well-managed, more diverse workforce could produce better performance outcomes for tasks of increasing complexity. In some areas such as new technology capabilities and communication with diverse communities, it may be necessary to recruit those with more diverse backgrounds to meet basic operational objectives.

Refereed DesignationRefereed
AFAC17 logo

AFAC17 logo

All the resources from our 2017 conference

National research priorities for natural hazards

National research priorities for natural hazards

National priorities for research

The Sir Ivan fire. Photo: Nick Moir, Fairfax Media

The Sir Ivan fire. Photo: Nick Moir, Fairfax Media

Research findings from 2017 NSW fires

Four years of highlights

Bushfire planning with kids ebook