Published works

Published works

Social Media, Crisis Communication and Community-led Response and Recovery: An Australian Case Study Conference Paper 2014

TitleSocial Media, Crisis Communication and Community-led Response and Recovery: An Australian Case Study Conference Paper 2014
Publication TypeConference Paper
Year of Publication2015
AuthorsIrons, M, Paton, D, Lester, L, Scott, J, Martin, A
Conference NameBushfire and Natural Hazards CRC and AFAC Wellington Conference 2014
Date Published02/2015
Abstract

This paper discusses research being undertaken to explore and document an Australian case study of a Facebook page, “Tassie Fires – We Can Help” (TFWCH), which was created by a community member during a bushfire emergency in 2013. This project represents one of the first and most extensive insights into how a community-led social media page functions in a crisis situation. The page was used as a platform to inform the public and share information, provide a medium for users to ask for help or offer help, and to manage volunteers. This paper discusses the background to the case study.

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