Lead end user
How can incident management teams function to the best of their ability in challenging and high stakes environments? This research has developed practical techniques and strategies to help emergency managers to function in complex situations – situations which can exert extreme pressures on response and management teams, sometimes causing breakdowns in teamwork that can lead to impaired operational response.
Two tools have been developed, the Emergency Management Breakdown Aide Memoire and the Team Process Checklist. The tools’ flexibility and ease of use helps emergency managers to strengthen teamwork before, during and after emergencies. The tools can be used during training, during emergencies, and in after-action reviews. Agencies that are already trialling these techniques include the South Australian Country Fire Service, Tasmania Fire Service and NSW State Emergency Service.
For the first time, a nationwide research project will investigate the mental health and wellbeing of Australia’s emergency service staff and volunteers. This new project, led by beyondblue in collaboration with the CRC, will invite up to 20,000 current and former personnel from 35 police and emergency organisations across Australia to participate in a survey about their mental health and risk of suicide.
This project will provide important information to understand both the number of people affected and the range of issues they face.
This Project aims to provide enhanced ways of:
- Making decisions in complex situations
- Monitoring teams to detect problems
- Learning from operational performance
This project has three main research streams that are:
- Providing enhanced methods of making decisions;
- Developing methods to better monitor and modify the behavior of teams
- Identifying the enablers and barriers to organizational learning