Glenn Benham

End-user
About
Glenn Benham

Lead end user

The increasing frequency and complexity of natural hazards poses a challenge for community resilience. Communication and education of risk mitigation strategies play an essential role in building and maintaining resilience through preparation and planning by residents.

This project, now in its utilisation phase, has combined expertise in communication, social and consumer psychology, and disaster and emergency management. It identified barriers and enablers in residents’ decision making, preparing, and planning by examining residents’ intended use of different types of triggers for action during hazards. This included when to start evacuating and what information source to use, with the aim of trying to understand why some residents form a better-quality household plan with safer intended triggers than other residents.

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